RESERVATIONS AND CANCELLATIONS - Due to the intimate nature of our facilities, last minute cancellations and no shows greatly affect us. We require credit card information or an Aetheria gift certificate number to hold appointments, and request 24 hours notice should your schedule change. Cancellations within 24 hours of your scheduled appointment may incur a fee equal to the value of your reserved services.
SPA ARRIVAL - Please arrive 10 minutes prior to your appointment to have an opportunity to enjoy some pre-treatment relaxation time in our peaceful environment.
PAYMENT - We accept Visa, MasterCard, American Express, Cash, Checks, SpaFinder and SpaWish Gift Certificates. Sorry, no refunds. Store credit only.
GIFT CERTIFICATES - We are happy to help you create any assortment of services or dollar amount in a beautifully arranged gift presentation. Gift Certificates can be mailed anywhere in the United States via the US Postal Service at no additional charge. Emailed certificates and rush shipping options are available and may incur an additional fee. Gift certificates are transferable but non-refundable. Sorry, we are unable to reissue lost or stolen gift certificates.
SPA WELLNESS PACKAGES - Please note that spa series wellness packages are intended to encourage regular monthly treatments as part of your optimal health program. A series of three treatments is good for three months; a series of six treatments is good for 7 months; and a series of 12 treatments is good for 14 months. Series wellness packages may not be extended and credits cannot be applied for unused treatments.
HEALTH CONDITIONS - For guests who are undergoing treatment for a life-threatening or serious illness, it is in your best interest to obtain permission from your primary physician before receiving treatment. Some spa therapies are contraindicated for some types of illnesses. Please inform our spa coordinator of any serious health conditions of which we should be aware upon scheduling your appointment.
EVENTS AT AETHERIA - We are pleased to offer our entire spa for your next special event complete with catering services, mini-treatments and every other necessary detail. Please contact our Spa Concierge to make arrangements or to inquire of more information.
AETHERIA RELAXATION BOUTIQUE - We invite you to visit the Aetheria relaxation boutique, a one-stop shop for all of your relaxation needs. We feature such hand-selected items as organic skin and body care, aromatherapy soy candles, music, books and much, much more.
Please contact our Spa Concierge if you have any additional questions or concerns about your visit to Aetheria Relaxation Spa.